Educate Yourself!
At East-Nor Cesspool, we believe that every homeowner should have a clear understanding of their septic or cesspool system and its care requirements. Knowing the basics of how your system operates, and what is needed to keep it running efficiently, can help you avoid unnecessary problems, unexpected expenses, and poor service. Whether you are our customer or not, we encourage you to become knowledgeable about your system’s maintenance needs and best practices. By educating yourself, you put yourself in the best position to protect your property and ensure that you receive honest, effective service from any provider.
Identifying and documenting the precise location of your septic tank and cesspools is crucial for every property owner. Quick access to these systems can make all the difference during routine maintenance or emergency situations. If you do not already know where these components are located, now is the time to find out, before you experience a backup or urgent problem. Having your system’s location clearly marked helps streamline service visits, prevents unnecessary property disturbance, and allows for faster repairs. Our team can assist with locating and marking your septic system for your records and future convenience.
Proper maintenance is the single most important factor in extending the life and reliability of your septic or cesspool system. Scheduling regular service visits for pumping and inspection helps prevent emergencies, keeps your system functioning efficiently, and safeguards your property. Maintenance involves thorough cleaning of the septic tank and/or cesspools to remove buildup and maintain proper flow. While bacterial and chemical treatments can supplement regular care, only physical maintenance can fully prevent blockages and system failures. Most systems require professional maintenance every 1–4 years depending on usage, size, and system age. At East-Nor, we provide reminders to our customers when it’s time for their next service, ensuring you never miss a critical maintenance interval.
Your involvement is essential to the proper care of your septic or cesspool system. Always feel empowered to ask questions about the work being performed on your property. Being present during service visits gives you the opportunity to observe, verify, and understand the steps being taken to maintain your system. Ask your service technician for clear explanations and ensure you see the results of the work, such as the amount pumped from your system. Staying engaged helps you get the service you pay for, prevents misunderstandings, and builds trust between you and your service provider.
